Your Microsoft Technology Development and Consulting Experts - Operating since 2000
For over 25 years we've helped businesses get more out of the Microsoft tools they already pay for. Our team of 25+ specialists across Australia builds, fixes and looks after the documents, spreadsheets, databases and apps your people rely on every day.
Office Experts Group began in 2000 in a small office in Northern New South Wales. Today we’re a team of more than 25 consultants based in nearly every major Australian city, supporting everyone from small rural businesses to government organisations and multinational corporations.
Specialists in nearly every major city, so help is close by, whether we work remotely or on site.
We explain your options in business terms, not tech speak, so you can make decisions with confidence.
We document what we build and stay on hand for changes, training and fixes as your business grows.
Trusted by teams at
With over 25 years experience
We work across every platform in the Microsoft suite. We also build AI agents, custom web apps and design complete business process solutions, so you can solve a problem with one team rather than several.
Every project begins with a full business analysis. We look at how your people, data and processes fit together, then deliver integrated software solutions that work as one system.
Unsure of what you need? Speak with one of our consultants today.
We start by understanding how your business actually works. Our analysts map your processes, find the bottlenecks and recommend the right mix of Microsoft tools, AI and custom software.
Custom AI agents that read, draft, check and route your business information, built securely around the Microsoft tools your team already uses.
Sort, prioritise and respond to high-volume inboxes automatically. AI classifies each email, extracts the key details and sends it to the right person or system.
Get real value from Microsoft 365 and Copilot. We handle setup, migration, custom development, governance and training, so your team uses the tools with confidence.
Replace manual, repetitive work with automated workflows across Word, Excel, Outlook, SharePoint and Power Platform. Fewer errors, faster turnaround.
Automate importing, exporting, formatting and processing across Word, Excel, Access, PowerPoint and Outlook. We also fix, document and modernise macros you already rely on.
Turn scattered spreadsheets and databases into clear, live dashboards using Excel, Power Query, Power Pivot and Power BI, so decisions are based on current data.
Design, build and integrate databases in Access and SQL Server, with user-friendly interfaces and secure connections to Office, Azure and your other systems.
Custom web applications and integrated software built with Next.js, .NET and Azure. We can move desktop databases and spreadsheets online with proper security and user access.
Moving to a new version of Office or Microsoft 365? We resolve compatibility issues with macros, templates and databases so everything keeps working after the move.
On-brand PowerPoint templates, presentation redesigns and automated report decks, so every presentation is consistent and built in a fraction of the time.
Ongoing support and practical training for Microsoft Office and Microsoft 365, delivered by screen sharing, on site or in workshops, across Australia.
Most clients come to us with a spreadsheet that's grown too big, a template that keeps breaking or a process that eats up their week. Plenty also contact us with no idea where to start. Here's how we work.
Start with a free, no-obligation chat by phone or video. Describe the problem in your own words; there's no need to know the technical answer.
A short business analysis looks at your business, data and processes, so the solution suits the way you or your team actually works.
You see progress along the way and give feedback before anything goes live, so there are no surprises at the end.
We are just a phone call away, your team is shown how to use it, and we stay on hand for changes and help through our support and training services.
Just some of our client testimonials, from local businesses to government departments. Read them all
Martin from Office Experts worked with us on automating our project reporting dashboards to increase accuracy and efficiency in our reporting process. Martin was a pleasure to deal with and an expert in his field. He quickly understood the brief, delivered the functionality as required and worked with us to ensure a smooth rollout.
Richard Keals-SmithRail Control Systems AustraliaWe appreciated the professionalism, patience and expertise of Richard at Office Experts. He resolved a major issue we had with our Access database and we can begin the new year with less stress. We are happy to recommend Office Experts.
Ann Peterswww.sacasting.com.auJames could not have been more helpful throughout our project. A complex project reviewed from the ground up, all broken down for our review and understanding including adding functionality. Will definitely engage with James and Office Experts Group for any future requirements.
Paul Potterwww.lowespetrol.com.auI have been working with Office Experts for a number of years on projects and cannot recommend them highly enough. If you have a project you want brought to life, Office Experts are guns when it comes to capability, innovation and customer service.
Stuart Clarkwww.duluxgroup.com.auMarcello and the team are very professional and responsive. Overall, very happy with Office Experts' support on our journey with Microsoft Power Platform.
Steven McIntyrewww.bekaert.comJames was fantastic to work with - he was very patient and tenacious in sorting our issue for us (MYOB API Key) and kept a sense of humour in the most frustrating of issues....working with MYOB Tech Support! He was open to suggestions and seeking further assistance to resolve the issue and his communication was prompt, professional and sometimes very entertaining which was greatly appreciated when our software stopped working and my stress levels were going through the roof! I would 100% work with James again - in fact, he is now our company point of contact for support with our inhouse management program which was designed by a company who no longer supports the program and left us quite vulnerable should the system stop working. James took the time to learn our program so he could assist us with any future developments and updates which is critical to reducing our business IT risk. I can't rate James highly enough and I'm so glad to have found Office Experts!
Christina MatthewsC.E.M. Alliance Pty LtdBrowse recent work from our consultants across the Microsoft suite. Each project started with a real business problem, whether a manual process, a tangled spreadsheet or an ageing database, and ended with a solution that saves time and holds up day to day.
2500+ Happy Clients
Read all case studies
One person spent six to seven days manually researching each investment applicant. We built an AI agentic workflow that produces a detailed, referenced review in around 90 minutes.
See our AI agent review workflow
Reps drafted proposals by hand from call notes and copy-pasted fee figures. We built a conversational AI assistant that drafts a first-pass proposal in the real Word template, using a live rate card.
See how our AI proposal assistant works
A legal firm struggled with inconsistent formatting, numbering issues and copy-and-paste chaos in Word. We delivered a live 90-minute Teams training session for around 29 legal professionals, built around its own documents.
Explore our Word training workshop
Every tax depreciation quote was worked out by hand. We built a custom React calculator, embedded in the client's WordPress site as a plugin, that emails an instant branded estimate to the customer and the client's team.
Integrate modern tools with legacy systems
Product costing ran through disconnected, in-house Excel workbooks. We rebuilt it as a single Excel Costing Workbook with a forms interface, automatic cost updates and a restricted Admin view.
See our Excel costing workbook
Building inspection enquiries and quotes were handled entirely by hand, causing rework. We built an automated system on SharePoint, Power Apps and Power Automate that manages enquiries and generates quotes ready to email.
Explore our enquiry-to-quote automation
A retail data provider needed certainty that one partner could never see another's data. We locked down access with Row-Level Security and tested with a real external account, matching the client's figures to the cent.
See how we secured partner Power BI reports
Staff built each new job folder by hand across multiple SharePoint sites. We built a Power Automate flow that reads the project details from the notification email and does the entire setup automatically.
See our automated project folder setup
Complex Word forms were inconsistent and easy to alter. We rebuilt every form with structured styles, content controls and document protection, so staff complete each one by tabbing through guided, locked-down fields.
Explore our guided, locked-down Word forms
A state government health department needed a new Master Template and every existing document brought across. We built the template and moved the entire document set into it using our in-house transfer process.
See our Master Template transfer process
Four location workbooks fed a central file that had grown past 400MB. We rebuilt it as a row-based entry template consolidated with Power Query, and migrated all existing data.
See our Power Query consolidation rebuild
Tracking which patients had returned their forms was done entirely by hand. We built two scheduled Power Automate flows on a Microsoft Fabric data warehouse that send reminders, escalate overdue cases and close off completed forms.
Explore our patient form follow-up flows
A state government health department needed two internal staff forms on its new branded template. We built them into the template, converted them to editable PDFs and trained the team to update them.
See our editable PDF form design
A small team ran email, files and calendar through one shared login. Our SharePoint Foundation Workshops built a proper site structure, an access model and a plan to retire the shared logins.
Explore our SharePoint Foundation Workshops
Proposals, quotes and contracts of 50 or more pages were pieced together by hand from paper and Excel. We designed an Access database, later migrated to SQL Server, that generates the full Word document automatically.
See our Word document generator
Word templates kept breaking and staff could override brand elements. We rebuilt the suite from one Master Template, with a custom Formatting tab locking down fonts and branded Quick Parts.
Explore our branded Word template suite
The client received dozens of separate supplier sales files each year. We built a Power Query and Power Pivot solution that consolidates them automatically and produces year-on-year comparisons by supplier, member, month and quarter.
See our supplier sales consolidation
Staff had to hunt through Word reports to find every field to complete. We built a pop-up form that gathers them all, checks mandatory fields and populates the report, with one background list for all templates.
See our pop-up form for Word reports
A bank's life insurance division was consistently late to competitor moves. We built an AI-driven system on its own Microsoft 365 tenancy that monitors competitors around the clock and routes prioritised alerts into Teams.
Explore our competitive intelligence system
A corporate group needed consistent templates across four related entities. We built each Master Template from one shared Global Common template, plus a Formatting tab with a macro that strips foreign formatting.
See our multi-entity template suite
Review decks were built by hand, slide by slide, from Power BI figures. We built a Python tool that queries Power BI and assembles a fully branded deck of around 660 slides in under five minutes.
See our automated PowerPoint deck generator
A lesson template designed in InDesign had to work for writers using Word and PowerPoint. We translated it into working templates with Quick Parts and a Slide Master system for consistent, branded lessons.
Explore our Word and PowerPoint lesson templates
A state government transport department faced formatting corruption and inconsistent branding. We redesigned 17 Word templates, built a custom Formatting Control Tab and added 10 precinct-specific PowerPoint themes.
See our custom Word ribbon and templates
New Word templates looked right but weren't built the way Word needs, making them inefficient and error-prone. We rebuilt the whole suite from the ground up, keeping the approved design intact.
See our Word template rebuild
Customer service ran on manual ticket triage, spreadsheets and hand-written replies. We built a chained agentic AI system on Power Automate and Power Apps that now resolves two-thirds of tickets with no human intervention.
Explore our agentic AI customer service
A crew booking operation ran on an Access 2000 database that only worked on a VM. We rebuilt it on Azure SQL Server and rewrote the website in Next.js, giving a site that loads 10x faster.
See our Access to Azure migration
A compliance workflow ran on spreadsheets and scattered policy documents. We built a live SharePoint risk register, AI agents that map risks to controls, a compliance dashboard and automated regulatory alerting.
Explore our AI compliance automation
Reports from several authors with limited Word experience had to become one document by an urgent deadline. We built a Master Template and merged the result with supporting PDFs into one submission-ready PDF.
See how we merged Word and PDF reports
Investment and business income arrived in seasonal lumps while commitments fell steadily. We built a private planning tool that forecasts cash flow and solves for the exact income needed each month.
See our private web planning tool
A UK BioChar go-to-market strategy had to be built fast from scattered research. AI research agents synthesised the sources into a reusable SharePoint knowledge base and auto-populated a standardised Word report.
Explore our AI research workflow
A law firm's style guide wasn't being followed in practice. We built a full document suite from it, plus our custom Formatting tab for easy access to the built-in legal numbering lists.
See our law firm Formatting tab
Each discipline under one parent brand has its own colours. We built a single Word Master Template with a suite of colour themes, so covers, styles, numbering and tables pick up the right brand colours.
Explore our multi-brand Word template
A research organisation wanted something like Microsoft Planner inside its existing Access database. We built a Kanban planner form with four status columns, drag and drop, due date highlighting and a task details form.
See our Kanban planner for Access
Financial planning reports combined free text with a large library of ready-made headings. We built a Word document builder with a pop-up form, custom Heading 3 items and a background library the Administrator maintains.
See our Word document builderMost of our work is done remotely, which keeps things quick and affordable wherever you are. When it helps to be in the room, one of our consultants can come to you.
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consult@officeexperts.com.au
1300 102 810